DINSTAR IP PBX: The Ideal On-premise PBX Solution for SMEs Post-NEC Exit

Background

Now that NEC has officially announced its departure from the on-premise PBX market, shifting its focus to cloud-based solutions, sticking with an unsupported on-premise PBX system poses a risk. So, what's the plan for enterprises? Transitioning to Dinstar's UC solution emerges as the clear alternative for those seeking to move away from NEC.

What SMEs Need in an IP Telephony System?

IP Solution: An all-IP architecture ensures seamless communication and compatibility with existing systems. Abundant features and scalability enable businesses to adapt to changing needs effortlessly.

Cost-saving: Cost-effective solutions are crucial for SMEs. Efficient resource utilization and optimized communication strategies help minimize expenses while maximizing value.

Easy Management: Simplified management and maintenance processes are essential for SMEs with limited resources. Remote and centralized management options, coupled with flexible deployment, streamline operations and enhance efficiency.

DINSTAR UC Solution for SMEs

1. Cost-Saving

Affordable Upfront System: Cost-effective IP PBX and IP phones with no annual licensing fees.

Retain Old Equipment: Use existing analog phones and fax machines with VoIP gateways.

Reduce Communication Costs: Free internal calls and low-cost external calls via SIP trunks.

Lower Maintenance Costs: Easy to manage with remote upgrade capabilities.

2. Feature-Rich

Call Forward	Call Transfer	Call Park	Call Pickup
Distinctive Ringtone	Custom Music On Hold	Multi-level IVR	Intercom & Paging
Barge	Conferences	Video Call	DID
Call Queue	Follow me	Ring Group	Recording
Billing	Phone Book	Voicemail	Fail2ban
Voicemail to Email	Attendant Console	Flexible Routing	T.30/T.38 FAX

Multi-Level Auto Attendant/IVR

What is IVR?: Interactive Voice Response allows callers to get information or reach the right person through pre-recorded messages.

Benefits: Customizable messages, faster self-service, improved efficiency, reduced costs, and round-the-clock support.

Direct Inward Dialing (DID)

What is DID?: Direct access to specific extensions within a PBX system, bypassing the central operator.

Benefits: Cost savings, direct routing to users, improved customer experience, and seamless connectivity for remote workers.

Flexible Routing

Time-Based Routing	Simultaneous Call Routing

Directs calls based on work hours or time zones.	Presents calls to multiple agents, improving response times.